1. Introduction

Welcome to ValorixAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform for AI-powered SEO content generation.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Email address, name, and authentication credentials (via Google OAuth)
Payment Information: Billing details processed securely through Lemon Squeezy (we do not store credit card information)
Usage Data: Product descriptions, images, and generated SEO content
Technical Data: IP address, browser type, device information, and usage analytics

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our AI-powered SEO generation services
To process payments and manage subscriptions via Lemon Squeezy
To authenticate users via Google OAuth
To send transactional emails (account updates, billing notifications)
To monitor usage, prevent abuse, and enforce rate limits
To comply with legal obligations and protect our rights

4. Third-Party Services

We integrate with the following third-party services:

Google OAuth: For secure authentication (subject to Google's Privacy Policy)
Lemon Squeezy: For payment processing and subscription management (subject to Lemon Squeezy's Privacy Policy)
OpenAI / Anthropic: For AI model inference (product data is processed but not stored by these providers)
Supabase: For database and authentication infrastructure
Upstash Redis: For rate limiting and caching
PostHog: For analytics, user behavior tracking, and session replay. We use PostHog (hosted in the EU) to understand how users interact with our website. Data is collected only after explicit user consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request account deletion at any time from your account settings. Upon deletion, your data will be permanently removed within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

Access, update, or delete your personal information
Opt-out of marketing communications
Request a copy of your data (data portability)
Restrict or object to certain data processing activities

To exercise these rights, please contact us at privacy@valorixai.com.

8. Cookies and Tracking

We use essential cookies for authentication and session management which are necessary for the website to function. Additionally, with your explicit consent via our Cookie Banner, we use analytics cookies (provided by PostHog) to track usage patterns and record session replays. You can withdraw your consent at any time by clearing your browser cookies or updating your preferences in the cookie settings.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@valorixai.com
Address: ValorixAI HQ, Spain